Shipping & Returns

Shipping Information

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

Delivery Time

Standard shipping takes 8-15 business days from the date your order is shipped.

Please note that shipping times may vary depending on your location and external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

To be eligible for a return, items must be:

• Unused and in the same condition as received
• In original packaging
• Accompanied by proof of purchase

How to Initiate a Return

To start a return, please contact us at zurrahome@outlook.com with your order number and reason for return. We'll provide you with return instructions and a return shipping label if applicable.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges

If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to assist you.

Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us.